Normal delivery time to process your order and ship it to your door is 3-5 business days. If there is damage to any products during your delivery contact us immediately to report the damage. Before discarding the damage product take a picture of the package that product was damaged in with the shipping label visible. We also need a close up picture of were the damage occur for review by or product specialist. Upon receiving the pictures of both the package and product we will send out your replacement or full refund.